Customer service training
Large numbers of people are today deployed to attend to customers' queries, be it in retail, BPO, banking or other industries. In today's scenario, service is the only differentiator. Aptech's Customer service training empowers employees with the necessary skills that help sustain customer service levels.
The Customer service training program consists of:
- Customer service
Ideal for field sales representatives, counter sales staff, retail store sales executives - On-the-job coaching
Ideal for field sales representatives, counter sales staff, retail store sales executives - Service excellence
Ideal for the sales/ service management team
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Or call Aptech at: +91 22 68282300